Once the SmartCam has acquired a signal and/or GPS location, tap the OK button to manually take a picture. Watch for a send succeed message (SmartCam) or a green check mark (Mini) to see if the picture sent successfully. If the photo sent successfully, move on to Step 4. If it says send failed, please be sure that the camera has enough signal. If you believe there is enough signal, be sure that the SD card is 8-32GB and try Formatting the card again. If the “send failed” message continues, please contact us.